The Central Jakarta Police are reportedly investigating hundreds of allegations over ticketing scams, after residents were left without tickets to Coldplay’s first-ever concert in Jakarta, Indonesia.
The Jakarta Post has reported that consumers had purchased tickets from third parties online, but were later unable to enter Bung Karno Sports Stadium, which hosted the British band’s concert on Wednesday night. This was either because they never received the tickets or the sellers had sent them fake passes.
According to the report, police said that some 400 people had lodged complaints, claiming a total loss of Rp 1.3bn (£67,000/$77,000/$83,500).
Indonesian news agency Antara today (Friday) reported that the Indonesia Consumers Protection Foundation (YLKI) had urged the Tourism and Creative Economy Ministry to certify concert promoters in order to improve service for consumers.
YLKI head of complaints Rio Priambodo told Antara: “The government can intervene, such as by certifying promoters, making a clear (regulation on) promoter licensing, and providing assistance to promoters.”
Coldplay revealed the dates for Asia and Australia as part of their Music Of The Spheres World Tour earlier this year.
The band are set to head to Perth, Australia next, followed by Kuala Lumpur in Malaysia. Coldplay’s tour will then pick up again in January in the Philippines.