Electric Zoo organisers were forced to cancel the first day of the New York-based electronic dance festival, after they were unable to complete the construction of the main stage in time for its opening.
First day performers were set to include the Chainsmokers, Galantis, Acraze and Kx5 (Deadmau5 and Kaskade).
In a statement, organisers said: “It is with a broken heart that we deeply regret to inform you that, despite our tireless efforts and round-the-clock commitment, we have made the painful decision to cancel the first day of Electric Zoo.
“This year has presented unparalleled challenges for everyone. The global supply chain disruptions have impacted industries worldwide, and, sadly, our beloved festival has not been immune. These unexpected delays have prevented us from completing the construction of the main stage in time for Day 1.”
The cancellation of the first day then led to a delay in opening on the second day and problems surrounding capacity on the final day, yesterday (Sunday).
In a separate statement, organisers said: “We are so thankful for the overwhelming support and patience you’ve shown this year after the challenges we’ve faced over the weekend.
“It is with deep regret that we need to inform you that due to the challenges caused by Friday cancellation, we have reached our venue’s capacity earlier than anticipated for today, Sunday. For the safety and well-being of everyone on site, we will not be admitting any additional attendees today.”
Friday ticket-holders will be provided with a full refund and those that held three-day tickets were given a credit to use on the remaining days. Those with transport tickers will also receive a refund for the cancelled day.
For the issues surrounding capacity limit on day three, organisers said that refund information will soon follow.