TicketPlan partners with Eventfrog in Germany

Photo by Liam Shaw on Unsplash

Ticket insurance and protection innovator TicketPlan has partnered with Eventfrog to launch a refund insurance option for customers purchasing tickets in Germany.

Eventfrog is the provider of the largest event platform in Switzerland and operates the events platform for the German market.

Ben Bray, relationship & development director at TicketPlan, said: “We are delighted to partner with Eventfrog enabling our market leading refund insurance solutions to be offered to customers purchasing tickets to events in Germany via

“Since opening our office in Hamburg, it’s been a priority of ours to launch in our home-from-home market, and it’s a testament to the hard work and collaboration between my colleague Falko Reinhart and the Eventfrog team that we’ve been able to launch this partnership so quickly.”

Professional ticket insurance

Eventfrog’s German site offers tickets for concerts, festivals, fairs and other types of shows across the country.

Jonas Hufschmid, chief operating officer at Eventfrog, said: “The cooperation with TicketPlan enables Eventfrog to offer our German customers professional ticket insurance. This is a cornerstone for achieving our vision of providing event organisers a professional, fair, and easy-to-use ticketing solution.

“As our solutions are always tailored to the needs of small and medium-sized event organisers and their customers, I am glad we were able to launch ticket insurance with TicketPlan’s team keeping this in mind.”

TicketPlan, which has a number of partnerships across numerous markets, recently signed a deal to provide its refund protection solutions to Vivaticket Ticketing.