All posts belonging to the Fan Experience tag can be found in the list below.
Seattle’s new NHL ice hockey franchise has launched an interactive ‘fan portal’ to engage fans on issues such as ticket pricing, seating and the upcoming team name. The 33,000 people that mad...
Tags: Fan Experience, NHL, pricing, Seating, SeattleThe Jacksonville Jaguars NFL team has expanded its partnership with IdealSeat to give fans the ability to input their experience preferences online for real-time ticket recommendations. The firm’...
Tags: Data, Fan Experience, IdealSeat, Jacksonville Jaguars, NFL, TechnologyThe Tampa Bay Buccaneers have reclaimed their crown as the provider of the best customer service experience in American football league the NFL. The NFL’s annual Voice of the Fan report has besto...
Tags: American Football, Customer Service, Fan Experience, NFL, Raymond James Stadium, Tampa Bay BuccaneersChelmsford Racecourse has become the latest sports venue to partner with technology provider Event Genius to introduce its cashless payment service. Commencing from May, the Essex venue will utilis...
Tags: Cashless, Chelmsford Racecourse, Event Genius, Fan Experience, RFIDSeatGeek has launched a Snapchat integration developed with Snap Kit to help “solve today's lack of physical ticket memories.” From within the SeatGeek app, ticket holders will be able to easil...
Tags: Fan Experience, Memories, SeatGeek, Snap Kit, SnapchatTickets.com has been named as the official ticketing partner for the United Soccer League, the second tier of North American football leagues. The multi-year partnership is a landmark deal for th...
Tags: Fan Experience, Football, North America, Tickets.com, United Soccer League, US, uslAllianz Arena, home of German Bundesliga football club Bayern Munich, has teamed up with Skidata to introduce Apple Pay and other digital innovations as part of continued plans to enhance its fan expe...
Tags: Allianz Arena, Apple Pay, Bundesliga, Fan ExperienceSeatGeek has gone live with Premiership rugby union club Leicester Tigers in a move designed to boost the fan experience. Under the agreement, the Tigers have rolled out a mobile responsive onlin...
Tags: Fan Experience, Leicester Tigers, Premiership, Rugby, SeatGeekNotts County FC has signed Ticketmaster Sport as its official ticketing partner for the 2018-19 season and beyond. The League Two football club announced that supporters would now be able to acti...
Tags: Fan Experience, League Two, Notts County, Ticketmaster SportSwansea City FC has become the first UK football club to launch in-app season tickets, following a successful trial of the method for home matchday tickets. The new in-app ticketing has been develo...
Tags: Championship, Fan Experience, In-App, Mobile, Season Tickets, Swansea City, Technology
