Tech Stack: Visitor experience, payments technology and more…

Featured Image: Wildfowl & Wetlands Trust

Our weekly tech round-up from the world of ticketing and associated industries…

Enhancing visitor experience

Attraction and experience software specialist has secured a contract with the UK’s Wildfowl & Wetlands Trust (WWT), which has launched a new mobile app for a site in the north of England. The aim of the mobile app is to enhance visitor experience, with improvements focused around communication, navigation, conservation education and accessibility at the 105-acre site in Washington, Tyne & Wear. WWT is a charity that operates 10 wetland sites across Scotland, England and Wales.

On the move

Tickadoo, an entertainment discovery platform, has unveiled a new WhatsApp chatbot to streamline the booking of tickets to shows, experiences and events. Platform bosses believe that integrating the booking, receiving and storing of tickets into an app such as WhatsApp can enhance user experience when on the move. WhatsApp is already used by millions and will provide a secure and familiar environment to manage their bookings with Tickadoo.

Rams powered by Shift4

Integrated payments technology provider Shift4 has been selected by the Los Angeles Rams National Football League (NFL) team to power its ticket sales. This will be done through its integration with Ticketmaster.

“We are thrilled to welcome Shift4 to the Rams family. As we continue to focus on delivering a best-in-class experience for our fans, integrating their industry-leading technology into our systems will help us ensure safe and seamless payments for our season ticket members,” said Dan August, LA Rams’ executive vice-president of consumer revenue and strategy.